Privacy Policy

Data Collection and Use

At National Lottery VIP, the privacy of our users and visitors is of utmost importance, and we are fully committed to adhering to the applicable principles of the Protection of Personal Information Act (POPIA) and other relevant privacy laws and regulations in South Africa. When you interact with our website, we may collect a variety of information, including but not limited to, your name, contact details, email address, and records of your use of our services. This information is gathered to deliver the services you request, to enhance your experience, and to manage the relationship between you and our platform. The collected data allows us to customize the information we present to you, provide personalized content, and notify you of any changes to our services or terms. All data processing is based on legitimate, lawful grounds and ensures your rights as a data subject are upheld. By accessing our site, you consent to our data practices as outlined herein. Your personal data will never be sold or provided to any third party for marketing or commercial purposes without your explicit consent. All data collected is utilized with the strict purpose of ensuring the integrity and delivery of our services, optimizing operational processes, and complying with any legal obligations we might have under South African or international law.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to improve user experience on our platform and to collect non-personally identifying statistical information regarding your use of our website. Cookies may be set to store your preferences, enable certain functionalities, or analyze traffic patterns and user behaviors on the site. While cookies allow us to personalize content and advertisements and analyze our traffic to better serve you, you may control, disable, or delete cookies through your browser's settings. By continuing to use National Lottery VIP, you agree to the use of these technologies for such purposes. Please note that disabling cookies may affect your experience on the website by limiting your access to certain functionalities.

Data Storage and Security

Your personal information is stored using secure servers and modern security measures to ensure confidentiality and integrity in alignment with South Africa’s POPIA requirements. We implement robust protections to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. This includes the use of encryption, strict internal access controls, and regular security reviews. Data is retained only for as long as necessary to fulfill the purposes outlined herein or in compliance with legal requirements, after which it is securely deleted or anonymized. We are committed to taking essential steps to protect your personal information from accidental or unlawful loss, misuse, or unauthorized access.

Third-Party Access and Disclosure

National Lottery VIP does not sell, trade, or otherwise transfer your personal information to outside parties except in circumstances mandated by law or with your express consent. Third-party service providers who are engaged with us to support the site’s technical functionality or deliver our services are bound by strict confidentiality agreements and may only process your data on our instructions and in compliance with legal requirements. Any disclosure of your data to legal authorities will be strictly governed by the applicable laws in South Africa, ensuring your privacy rights are always prioritized and protected. We remain committed to communicating transparently about all third-party engagements, ensuring your data is handled with the highest standards of care and control.

International Data Transfers

Where we need to transfer your personal data to countries outside of South Africa, we will ensure that such data is protected with appropriate safeguards, including standard contractual clauses or similar legal mechanisms, to ensure the continued protection of your privacy. Data transfers will only occur where necessary for the operation of our services, always in line with applicable legislation and our commitment to safeguarding your personal rights. You are entitled to request information about such transfers and the safeguards applied.

User Rights and Choices

As a user of National Lottery VIP, you are entitled to various rights regarding your personal data under South African law. These include the right to access, rectify, update, or erase your information, as well as to object to or restrict processing and to withdraw consent at any time where processing is based on your consent. You may also request information about the personal data stored about you and how it is processed. To exercise any of these rights, please contact us via email at [email protected]. We endeavor to respond to all requests promptly, in accordance with the requirements of the law.

Children’s Privacy

National Lottery VIP’s services and content are not directed to children under the age of 18, and we do not knowingly collect or process personal data from minors. If we become aware that personal information has been inadvertently collected from an individual under the age of 18, we will take immediate steps to delete such data from our records. Parents or guardians who believe their child has provided us with personal information may contact us to ensure its removal. Ensuring the safety and privacy of minors is of critical concern to us, and we actively work to ensure compliance with the relevant statutory obligations.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes to our practices, legal developments, or improvements in our data protection procedures. All changes will be posted on this page with a revised effective date. We encourage users to review our Privacy Policy periodically and remain informed of how we are committed to protecting your data. Notifying users of significant changes will be handled through prominent notices on our platform or via direct communication if appropriate. Continued use of the website after any modifications indicates your acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the collection, use, and storage of your personal information, please contact the website owner and data controller, Mr. Alistair Conway, at the following address: Aston University, Aston Triangle, Birmingham, B4 7ET, United Kingdom, or via email at [email protected]. We are dedicated to addressing all privacy-related inquiries promptly and transparently, upholding your rights under South African law and our commitment to robust privacy practices.